Privacy Policy

Pristine Pressure • Last updated: 19 February 2026

Contact details

Pristine Pressure
32 Fontwell Drive, Leicester, Leicestershire, LE2 9NL
Phone: 07772 786105
Email: [email protected]

1. Who we are

Pristine Pressure (“we”, “us”, “our”) provides exterior cleaning services including pressure washing, soft washing, roof cleaning, gutter cleaning and commercial exterior cleaning across Leicester and surrounding areas.

2. What information we collect

When you contact us or request a quote, we may collect:

Name
Phone number
Email address
Property address
Details of your enquiry
Photographs you provide

When you use our website, we may also collect:

IP address
Browser/device information
Pages visited
Cookie and analytics data

3. How we use your information

We use your information to:

Respond to enquiries
Provide quotations
Arrange and deliver services
Send service-related communications
Improve our website and customer experience

We do not sell or rent your personal data to third parties.

4. Legal basis for processing

We process your data under the UK GDPR based on:

Legitimate interests (responding to enquiries and running our business)
Contract (when you book a service)
Consent (if you opt in to marketing communications)

5. Data storage & security

We take reasonable steps to protect your personal information. Your data may be stored securely in email systems, CRM/booking tools and website platforms. We keep personal data only as long as necessary for business or legal purposes.

6. Marketing communications

If you provide consent, we may contact you by phone, email or text message. You can withdraw consent at any time by unsubscribing from emails, replying STOP to text messages, or contacting us directly.

7. Cookies & website tracking

Our website may use cookies and tracking technologies (for example, Google Analytics and Meta/Facebook tools) to help us understand website usage and improve our services. You can control cookies through your browser settings.